Support
We're here to help you get the most out of QR Toolkit.
Contact Us
Have a question, found a bug, or need help? Send us a message and we'll get back to you within 24–48 hours.
Or email us directly at support@qrtoolkit.app
Frequently Asked Questions
How do I scan a QR code?
Open the app and point your camera at any QR code. QR Toolkit will automatically detect and display the content — whether it's a URL, WiFi network, contact card, or plain text. Tap the result to take action (open link, connect to WiFi, etc.).
What's included in Premium?
Premium unlocks:
- Unlimited daily scans and generates (free: 5 per day each)
- Custom QR code colors with 8 premium color presets
- Full scan and generate history with no limits
- History search to find any code instantly
How do I cancel my subscription?
iPhone/iPad: Go to Settings → tap your name → Subscriptions → QR Toolkit → Cancel Subscription.
Android: Open Google Play Store → Menu → Subscriptions → QR Toolkit → Cancel.
Cancellation takes effect at the end of the current billing period. Refunds are handled by Apple or Google according to their respective policies.
How do I delete my account?
Open the app → Profile tab → Settings (gear icon) → Delete Account. This permanently removes your account and all associated data. This action cannot be undone.
The app isn't working correctly
Try these steps:
- Make sure you have the latest version of the app installed
- Check that camera permission is enabled in your device settings
- Restart the app
- If the issue persists, email us at support@qrtoolkit.app with a description of the problem and your device model